Think ST Solutions
smart food businesses use smart solutions



Cause and Effect or Ishikawa Diagram

by Andrew Thomson on April 5, 2021

I recently discovered SmartDraw a diagram tool used to make flowcharts, organisation charts, mind maps, project charts, and other business visuals.

If you work in healthcare there are a range of templates to view.

While there are dozens of decision-making techniques in the marketplace I have been using Cause and Effect diagrams for many years – the hard way.

SmartDraw makes creating Cause and Effect diagrams easy with built-in smart templates that let you add new causes in a single click and format your diagram automatically and you can move or delete them without having to redraw connections manually.

If you are not familiar with Cause-and-Effect Analysis, it is a technique that helps you identify all the likely causes of a problem. The diagrams you create with this type of analysis are generally referred to as fishbone diagrams.

The added bonus with using Cause and Effect Analysis it helps to build team cohesion.

Impressive software – now I know the visual quality could be better, (L Plates are still on), here is the result of my work analysing the issues associated with reviewing Food Safety Management. Go and try it yourself!

Want further information? Contact Andrew Thomson on 0422285720 or

Think ST Solutions helps protect and grow new and established foodservice business through innovation and risk reduction strategies.